2021 Roadmap Deep Dive: Beyond eligibility: How can states reduce barriers to accessing benefits?


Benefits are not impactful if those who are eligible cannot access them. 

Watch below for an important discussion on strengthening policies and increasing impact by reducing barriers to accessing benefits. Nationally recognized scholars Dr. Pamela Herd and Dr. Don Moynihan, authors of “Administrative Burden: Policymaking by Other Means,” share what administrative burden looks like and how policymakers can help to reduce them so those who are eligible can fully and more readily access their benefits.

This event is part of the 2021 Prenatal-to-3 State Policy Roadmap Deep Dive Workshop series and was held on October 20, 2021.

Recording and Slide Deck

Download the presentation (PDF): Beyond eligibility: How can states reduce barriers to accessing benefits?


PAMELA HERD, PH.D. is a Professor at the McCourt School of Public Policy at Georgetown University. Her research focuses on inequality and how it intersects with health, aging, and policy. She is also an expert in survey research and biodemographic methods. She is currently the Chair of the Board of Overseers for the General Social Survey, a member of the Board of Overseers for the Panel Study of Income Dynamics, a board member for the Population Association of American, and a standing member of a National Institutes for Health review panel for the Social and Population Sciences. Dr. Herd has received grant awards for her work from the National Institutes for Health, National Institutes on Aging, the Russell Sage Foundation, the Ford Foundation, and AARP. She has a book forthcoming, published by the Russell Sage Foundation: Administrative Burden: Policymaking by Other Means. She holds a Ph.D. in Sociology from Syracuse University and a Bachelor of Arts in Sociology from Colby College.

DON MOYNIHAN, PH.D. is the inaugural McCourt Chair at the McCourt School of Public Policy at Georgetown University. His research seeks to improve how government works. He examines the behavioral effects of efforts to improve public sector outcomes through government reform, as well as the administrative burdens people encounter in their interactions with government. Prior to joining Georgetown University, Professor Moynihan previously served as the Director of the La Follette School of Public Affairs at the University of Wisconsin-Madison. He is also a Visiting Professor at Aarhus University and previously at the University of Oxford. Dr. Moynihan’s book on performance management won awards from the American Political Science Association and the Academy of Management, and his 2018 book on administrative burdens received awards from the National Academy of Public Administration, the American Society of Public Administration, and the Academy of Management. A native of Ireland, Moynihan completed his bachelor of arts degree in public administration at the University of Limerick, and his master’s and Ph.D. in public administration from the Maxwell School of Citizenship and Public Affairs at Syracuse University.

CYNTHIA OSBORNE, PH.D. is the Associate  Dean for Academic Strategies and Director of the Prenatal-to-3 Policy Impact Center at The University of Texas at Austin LBJ School of Public Affairs. Her teaching and research interests are in the areas of social policy, poverty and inequality, family and child wellbeing, and family demography. She has extensive experience leading long-term evaluations of state and national programs, with the aim of helping organizations understand what works, and how to ensure sustainable implementation of effective policies. Osborne was an appointed member of the National Academies of Sciences, Engineering, and Medicine (NASEM) Committee to Reduce Child Poverty by Half in Ten Years and is currently serving on another NASEM committee, Exploring the Opportunity Gap for Young Children Birth through Age 8. She holds a Ph.D. in Demography and Public Affairs from Princeton University, a Master in Public Policy from Harvard’s Kennedy School of Government, and a Master of Arts in Education from Claremont Graduate University.


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